Using your lead inbox
For: Care and Care Plus
Every time someone sends a contact, quote or booking request through your website, a copy lands in 📥 Lead inbox on your dashboard. Nothing gets lost.
What you'll see
Each lead shows:
- what kind it is: Message, Quote request, Booking request, or ⚠️ Private feedback from Review Booster
- the person's name and the service they picked
- tap-to-call and tap-to-email links
- their message, plus Full details for anything extra, like a job address
Keep it tidy
- Open shows leads you haven't dealt with yet. All shows everything.
- After you've replied, tap ✓ Mark as handled. Changed your mind? Tap ↩ Mark as not handled.
Good to know
- Check your inbox regularly. Right now Launchly doesn't email or text you when a new lead arrives. Many forms also open the visitor's own email or phone, so you may get those messages directly too.
- If your site didn't have a contact form, Launchly adds a simple "Send us a message" form. Care Plus sites also get a "Request a free quote" form.
- Spam protection runs quietly in the background. Visitors who send too many messages in a short time are asked to call or email instead.
- Messages are kept until you ask us to delete them.